Printed Date: 03/08/2015

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Thank you for your enquiry. A manager will respond to you within 3 working days. If you require a further response to your complaint once you have heard back from us, please direct this to the Centre Manager who will respond within 5 working days. If you remain dissatisfied and feel that the decision you have received is unfair or incorrect, please direct this to the Senior Manager who will respond within 10 working days.