Burnt Oak Leisure Centre completed a two day Quest Plus assessment on June 10th and 11th. We are pleased to announce that Burnt Oak achieved a mark of 'Excellent' which is the highest available score.
Quest is a tool for continuous improvement designed to assess a centre on its management, the programmes and how it interacts with customers. As well as delivery for service both inside and outside the centre.
During the two day assessment a full review from an experienced validator is undertaken. The validator is typically someone who has worked in the lesiure industry and managed successful centres and companies previously.
This recognition of Burnt Oak practices, reflects the continued success that Burnt Oak has both in terms of the centre generally and the hard work of all the staff.
A big well done to all the team for this massive achievement.