Hendon Leisure Centre completed a two day Quest Plus assessment on May 20th and 21st, we are pleased to announce that we achieved a mark of "Excellent" the highest mark ever received so far.
Quest is a tool for continuous improvement designed to assess a centre on its management of the centre, the programmes and how it interacts with customers and delivery of service both inside and outside the centre.
During the two day assessment a full review from an experienced validator is undertaken. The validator is typically someone who has worked in the lesiure industry and managed successful centres and companies previously.
This recognition of Hendons practices, reflects the continued success that Hendon has both in terms of the centre generally and the talent it supports and produces in the field of gymnastics.
A big well done to all the team for this massive achievement.