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Date posted 19 Jul 2021
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On the 15th and 16th June 2021 Barnet Copthall Leisure Centre completed a two day Quest Prime Assessment. Quest is a national benchmark in the leisure industry. The first day involved an assessor coming to centre to assess different modules related to the industry, modules included management processes, covid-19 recovery, member journey and community engagement. There was also a mystery visit that was completed in May 2021 where an assessor used the facility and bookings systems. The second day covered some of the more specific to Barnet Copthall modules such as swimming lessons. 

The centre scored 'Excellent' for the overall assessment; the highest scoring achievable. The team is extremely proud that the hard work undertaken to provide a safe and secure environment for our customers during the pandemic has been recognised as best practice.