Offer Terms And Conditions

• Better Swim School pupils agree to these terms and conditions to be eligible for the Better Swim School Guarantee.
• Eligibility for the Better Swim School Guarantee requires the Better Swim School pupil attending and completing a minimum of 75 Better Swim School programmed lessons within a two-year period before turning ten (10) years old.
• Circumstances beyond our control at the leisure centre, such as service disruptions or teacher illness, will not be considered as non-attendance during the two-year period before turning ten (10) years old.
• Only swimming lessons directly provided by Better Swim School, including holiday short courses, are eligible as Better Swim School programmed lessons. Swimming lessons conducted through school programmes or other providers will not be considered as Better Swim School programmed lessons.
• At ten (10) years old, a Better Swim School pupil's eligibility for the Better Swim School Guarantee will be determined by a Better Swim School swim teacher based on the participant's demonstrated swimming proficiency, aligned to the National Curriculum for physical education programs of study in England. This includes the ability to:
  • Swim competently, confidently and proficiently over a distance of at least 25 metres
  • Use a range of strokes effectively, (for example, front crawl, backstroke and breaststroke)
  • Perform safe self-rescue in various water-based situations
• The Better Swim School pupil must be enrolled in programmed lessons at the time of the swimming proficiency assessment.
• If a Better Swim School pupil does not meet the National Curriculum standards for swimming by ten (10) years old, Better Swim School will provide additional swimming lessons for free until the standards are met.
• Additional swimming lessons are subject to availability and programming and the Better Swim School swim team will coordinate with the parent/guardian of the pupil to attend additional swimming lesson days and times.
• If required, appropriate accommodations will be made to ensure inclusive access to the Better Swim School Guarantee for pupils with special needs.
• Better Swim School reserves the right to amend, suspend or terminate the Better Swim School Guarantee or any terms and conditions at any time without prior notice.

Full terms and conditions can be found here

Annual Memberships

All our annual memberships are priced at 12 months for the price of 10, giving you 2 months for free. This means the membership price is calculated at 10x the cost of direct debit of the monthly equivalent of the same membership type.  The price displayed at the point of joining is already discounted but may be subject to an additional set up fee. 

Better Health UK

The following activities and centres are excluded from Better Health UK membership

• Spa Experience facilities
• Tennis Court Bookings at any of our centres or facilities
• Racquet sports at any centres in Islington and Queen Elizabeth Olympic Park
• Leisure centres and facilities located in Camden

Student UK Membership 

The following activities and centres are excluded from Better Student UK membership

• Leisure centres and facilities located in Camden

Swim UK Membership

Adult Swimming Lessons and other activities are available at an additional discounted charge. We reserve the right to withdraw this offer without prior notice. Use of Open Water Swimming Sessions at West Reservoir will incur a £5.00 charge unless this is your home club and is subject to completion of an Open water swim test and induction. Full terms and conditions are available at the point of purchase, please speak to a member of staff.

• Promotional codes can only be redeemed online at https://betterflow.courseprogress.co.uk/onlinejoining/home against selected lessons and courses purchases.
• Only one promotional code can be redeemed per purchase and is applied at checkout in the ‘promo code’ field when making your purchase.
• Promotional codes apply specifically to the advertised locations or activities and are non-transferable.
• Promotional codes entitle the recipient to a saving equivalent to fixed amount or percentage or percentage and are only valid within the advertised date range.
• Promotional codes vary in value. If a promotional code has a value of £10, then applying it at the checkout will discount the basket price by up to £10. If the value of the basket price is less than the value of the promotional code, the discount applied will be that of the upfront basket price only.
• Promotional codes do not apply to any ongoing payments.
• Promotional codes have no monetary value and cannot be exchanged for cash.
• Promotional codes can only be used once and cannot be used with any other online promotional codes or vouchers.
• Better will not accept any claims where a promotional code has not been correctly applied at the checkout.
• Better reserves the right to withdraw promotional codes at any time.

Offer is £1 Swim for All session before 10am for under 16s. Offer available every day during school holidays; and weekends (Saturday and Sunday) only during term time. Session availability subject to programming and capacity limits. Available at participating GLL operated swimming pools in England and Northern Ireland. Offer not available at outdoor lidos or swimming pools in Cardiff, Barnet, Manchester and Waltham Forest. Under 8’s and non swimmers 11-17 must be accompanied by a competent adult swimmer. Full Swim Safely rules at better.org.uk/swim-safely.

The offer entitles the recipient to purchase discounted ticket bundles for activities including and limited to Explore Kayaking, Explore Paddleboarding, Water Wipeout, Hydrospeeding and White Water Rafting at Lee Valley White Water Centre only. The discount of up to 20% off the regular activity price is applied automatically at checkout and is not valid on any other products in Lee Valley or Better Leisure Centres. Customers should see the individual activity terms and conditions for age and weight restrictions and other essential information. This cannot be used with any other offer. 16+ only. This promotion will be valid until 31 July 2025 however, Better reserves the right to withdraw this offer at any time.

The offer is receive 50% off the initial payment for weekly swimming lessons when booking online at better.org.uk. The offer is available at Better Leisure Centres in Cornwall only. Offer ends on 31/12/2025. To claim the offer, promotional code REWIND must be applied at the point of making the booking. The offer is only available for weekly lessons and excludes any short holiday courses. This offer cannot be used in conjunction with any other promotions, discounts or offers. The promotion does not guarantee the availability of any specific times or lessons. Better will not accept any claims where a promotional code has not been correctly applied at the checkout. Promotional code has no monetary value and cannot be exchanged for cash. Better reserves the right to modify or cancel the offer at any time without prior notice. By participating in this offer, customers agree to these terms and conditions.

The offer is receive 50% off the initial payment for swimming lessons at selected Better Leisure Centres when booked online at better.org.uk. The offer is only available for weekly lessons and excludes any short holiday courses. Offer ends on 31/07/2025.  In order to claim the offer, promotional code SUMMER50 must be applied at the point of making the booking. This offer cannot be used in conjunction with any other promotions, discounts or offers. The offer is not applicable to existing members. The promotion does not guarantee the availability of any specific products or services. Better will not accept any claims where a promotional code has not been correctly applied at the checkout. Promotional code has no monetary value and cannot be exchanged for cash. Better reserves the right to modify or cancel the offer at any time without prior notice. By participating in this offer, customers agree to these terms and conditions

The offer entitles the recipient to a £12.50 discount off the initial payment for monthly junior tennis courses at Lee Valley VeloPark when booked online at better.org.uk/velopark.

The offer is only available at Lee Valley VeloPark and excludes all other Better or Lee Valley locations and services. Offer ends on 31/08/2025. Under 16 only. In order to claim the offer, the promotional code LVJOIN must be applied at the point of making the booking. This offer cannot be used in conjunction with any other promotions, discounts or offers. The promotion does not guarantee the availability of any specific products or services. Better will not accept any claims where a promotional code has not been correctly applied at the checkout. Promotional code has no monetary value and cannot be exchanged for cash.

Better reserves the right to modify or cancel the offer at any time without prior notice.

By participating in this offer, customers agree to these terms and conditions.

The offer is to receive 10% off selected experiences at Lee Valley VeloPark including and limited to Velodrome Taster, Velodrome and BMX Taster, Velodrome Flying Lap, BMX Taster, BMX Learn to Ride when booked online at https://better.digitickets.co.uk/category/64294?branches.branchID=2900. 

• The offer is only available at Lee Valley VeloPark and excludes all other Better or Lee Valley locations and services. Offer ends on 31/07/2025.

•  In order to claim the offer, the promotional code SER10 must be applied at the point of making the booking.

• This offer cannot be used in conjunction with any other promotions, discounts or offers. 

• The promotion does not guarantee the availability of any specific products or services. 

• Better will not accept any claims where a promotional code has not been correctly applied at the checkout. 

• Promotional code has no monetary value and cannot be exchanged for cash.

• Better reserves the right to modify or cancel the offer at any time without prior notice. 

• By participating in this offer, customers agree to these terms and conditions

The offer entitles the recipient to purchase an activity voucher at a discounted price of £50 for a maximum of 5 selected activities including and limited to Explore Kayaking, Explore Paddleboarding, Water Wipeout at Lee Valley White Water Centre and BMX Tasters, Pay and Ride - Road sessions or Pay and Ride - MTB sessions at Lee Valley VeloPark. Vouchers can be redeemed against the selected activities on different dates where the respective activity sessions are scheduled. All activities must be booked before 30th September 2025. This voucher is not valid on any other products in Lee Valley or Better sport and leisure venues. Customers should see the activity terms and conditions for age and weight restrictions and other essential information. This cannot be used with any other offer. 16+ only. Better reserves the right to withdraw this offer at any time. This purchase is non-refundable.

Purchase two tickets for the price of one for White Water Rafting when booked in the same transaction at better.digitickets.co.uk. This offer is only available at Lee Valley White Water Centre and is capped at a maximum of two tickets per booking. Offer ends on 31/07/2025. Customers will be prompted to activate the offer when booking White Water Rafting sessions from 16:00 - 18:00 on Thursday and Friday, as well as Saturday mornings from 09:00 - 11:00. Only those aged 16+ can purchase. Participants must be 12+ and under 18 stone. Activity rules apply. This offer cannot be used in conjunction with any other promotions, discounts or offers. The offer is not applicable to any other products at Lee Valley White Water Centre. The promotion does not guarantee the availability of any specific products or services. Better will not accept any claims where a promotional code has not been correctly applied at the checkout. Promotional code has no monetary value and cannot be exchanged for cash. Better reserves the right to modify or cancel the offer at any time without prior notice.

The offer entitles the recipient to one free entry to a Swim for All session at a Better leisure centre in Manchester. This offer is only available to eligible participants of the Music for Senses challenge and is valid until 30th September 2025. To claim the offer, the correct four digit pin code to unlock this reward must have been entered into the Music for Senses app. Free swims must be booked in person at a participating pool and the reward screen must be shown to reception staff. For details of pool timetables visit https://www.better.org.uk/leisure-centre/manchester  Swim Safely rules apply.  This offer is provided in collaboration with Music for Senses. Better accepts no responsibility for the content or operation of third-party platforms or challenges. 

This offer cannot be used in conjunction with any other promotions, discounts or offers.  The promotion does not guarantee the availability of any specific products or services. Better will not accept any claims where the 4 digit code has not been correctly input. Promotional code has no monetary value and cannot be exchanged for cash. Better reserves the right to modify or cancel the offer at any time without prior notice. By participating in this offer, customers agree to these terms and conditions. 

The offer entitles the recipient to a 50% discount off the initial payment for all monthly junior lesson and course when booked online at better.org.uk. The offer is only available in Manchester. Available from 25th July 2025. Offer ends on 31st August 2025. Under 16 only. To claim the offer, promotional code MCRSUMMER must be applied at the point of making the purchase. This offer cannot be used in conjunction with any other promotions, discounts or offers. The offer is not applicable to existing members. The promotion does not guarantee the availability of any specific products or services. Better will not accept any claims where a promotional code has not been correctly applied at the checkout. Promotional code has no monetary value and cannot be exchanged for cash. Better reserves the right to modify or cancel the offer at any time without prior notice. By participating in this offer, customers agree to these terms and conditions. 

Children aged 4–11 years who complete the Summer Reading Challenge at Lincoln Central Library or Sleaford Library are entitled to one free swim session. The free swim is valid Monday to Friday during Swim for All and Family Fun sessions, subject to programming and availability. Sessions must take place at one of the following centres: Sleaford Leisure Centre, ONENK Leisure Centre, or Yarborough Leisure Centre. A maximum of one voucher may be redeemed per eligible child. Each child must be accompanied by a competent adult swimmer (maximum two children/non-swimmers per adult). Please note that adult swim entry is not included. For adult pricing and session availability, contact nick.price@gll.org. To redeem, present the original voucher to a member of staff upon arrival. Photocopies will not be accepted. This voucher cannot be resold, transferred, or used in conjunction with any other offer or discount. Offer valid until 30/11/2025.