Welcome to the Offer Terms page. Here, you'll find all the important details and conditions for our various promotions. Please read through the terms to understand the specifics of each offer, including any exclusions and how to claim your benefits.
Funded Junior Membership for Manchester residents aged 11 to 16 years old
- The offer is funded by Manchester City Council and is available to Manchester residents only, aged 11 to 16 at sign up date. The offer is available from 24th May 2026 until withdrawn.
- This offer entitles those eligible, to a funded Better Health Partnership Junior membership, for 12 months.
- Proof of residency must be shown in the form of a Council Tax bill payable to Manchester City Council or a Utility Bill dated within the last 3 months.
- A Manchester resident is deemed as residing in the following postcodes: M1, M2, M3 (excluding Blackfriars, Salford), M4, M8, M9, M11, M12, M13, M14, M15 (excluding areas in Old Trafford), M16 (excluding areas in Old Trafford., M18, M19, M20, M21, M22, M23, M40, M60.
- Memberships are available in centre only. Children must attend with their parent or guardian to sign up. A parent or guardian must present proof of address in their name.
- Existing Junior members can switch to this membership if eligible. The offer cannot be applied retrospectively, and no refunds will be given.
- This offer cannot be used in conjunction with any other promotions, discounts or offers. The promotion does not guarantee the availability of any specific products or services.
- This offer has no monetary value.
- Better reserves the right to modify or cancel the offer at any time without prior notice. By participating in this offer, customers agree to these terms and conditions.
Better Swim School Guarantee
- Better Swim School pupils agree to these terms and conditions to be eligible for the Better Swim School Guarantee.
- Eligibility for the Better Swim School Guarantee requires the Better Swim School pupil attending and completing a minimum of 75 Better Swim School programmed lessons within a two-year period before turning ten (10) years old.
- Circumstances beyond our control at the leisure centre, such as service disruptions or teacher illness, will not be considered as non-attendance during the two-year period before turning ten (10) years old.
- Only swimming lessons directly provided by Better Swim School, including holiday short courses, are eligible as Better Swim School programmed lessons. Swimming lessons conducted through school programmes or other providers will not be considered as Better Swim School programmed lessons.
- At ten (10) years old, a Better Swim School pupil's eligibility for the Better Swim School Guarantee will be determined by a Better Swim School swim teacher based on the participant's demonstrated swimming proficiency, aligned to the National Curriculum for physical education programs of study in England. This includes the ability to:
- Swim competently, confidently and proficiently over a distance of at least 25 metres
- Use a range of strokes effectively, (for example, front crawl, backstroke and breaststroke)
- Perform safe self-rescue in various water-based situations
- The Better Swim School pupil must be enrolled in programmed lessons at the time of the swimming proficiency assessment.
- If a Better Swim School pupil does not meet the National Curriculum standards for swimming by ten (10) years old, Better Swim School will provide additional swimming lessons for free until the standards are met.
- Additional swimming lessons are subject to availability and programming and the Better Swim School swim team will coordinate with the parent/guardian of the pupil to attend additional swimming lesson days and times.
- If required, appropriate accommodations will be made to ensure inclusive access to the Better Swim School Guarantee for pupils with special needs.
- Better Swim School reserves the right to amend, suspend or terminate the Better Swim School Guarantee or any terms and conditions at any time without prior notice.
Membership Information and Exclusions
Full terms and conditions can be found here
Annual Memberships
All our annual memberships are priced at a discount and cover 12 months from date of purchase. They may be discounted at checkout depending on partnership and membership type. The cost may also be subject to an additional set up fee.
16+ UK-Wide Membership
The following activities and centres are excluded from UK-Wide membership
- Spa Experience facilities
- Tennis Court Bookings at any of our centres or facilities
- Racquet sports at any centres in Islington and Queen Elizabeth Olympic Park
- King's Cross Fitness, and leisure centres and facilities located in Camden (for members that joined before February 2025).
Student UK-Wide Membership
The following activities and centres are excluded from Student UK-Wide membership
- Leisure centres and facilities located in Camden
Promotional Codes
These terms and conditions apply to all promotional codes issued by Better and should be read alongside any promotional material relating to a specific offer. Membership terms and conditions are available at www.better.org.uk/terms.
1. Promotional codes may only be redeemed through the official Better online joining or booking journey at better.org.uk.
2. Promotional codes are valid only for the memberships, lessons or courses, and at the participating centres and venues, specified in the associated promotional material.
3. Promotional codes must be entered at checkout. Discounts cannot be applied after a transaction has been completed.
4. Promotional codes entitle the recipient to either a fixed monetary discount or a percentage discount, as advertised in the associated promotional material. Discounts apply only to the initial payment of an eligible membership, lesson or course booking.
5. Promotional codes do not apply to future recurring payments, direct debit collections, renewals or subsequent purchases.
6. Promotional codes cannot be used in conjunction with any other promotion, discount, voucher, referral incentive or promotional code.
7. Only one promotional code may be used per transaction.
8. Where a promotional code provides a fixed monetary discount, any unused value will be forfeited and cannot be carried forward, refunded, exchanged for cash or credited towards any future purchase.
9. Promotional codes have no monetary value and cannot be exchanged for cash.
10. Promotional codes are valid only during the promotional period stated in the associated promotional material and will expire automatically at the end of that period.
11. Promotional codes are subject to availability. The promotion does not guarantee the availability of any membership, lesson, course, programme, space or session.
12. Promotional codes relating to lessons and courses are not valid against one-to-one lessons, short courses, holiday courses or intensive courses unless expressly included within the promotional material.
13. Where an offer is restricted to a particular customer group, Better reserves the right to request evidence of eligibility. Failure to provide satisfactory evidence may result in the offer being withdrawn and standard pricing applied.
14. Promotional codes are intended solely for the audience and purpose described in the associated promotional material. Better reserves the right to refuse or cancel any discount where a promotional code has been obtained, shared or used outside of its intended purpose.
15. Better reserves the right to deactivate promotional codes where usage patterns indicate unauthorised sharing, misuse, abuse, fraud or technical manipulation.
16. Better will not accept claims where a promotional code has not been correctly applied at checkout.
17. Better reserves the right to amend, suspend, withdraw or cancel any promotional code, promotion or associated terms and conditions at any time.
18. Participation in any promotional offer constitutes acceptance of these terms and conditions and any specific terms detailed within the associated promotional material.
Kids Swim for £1
Offer is £1 Swim for All session before 10am for under 16s. Offer available every day during school holidays; and weekends (Saturday and Sunday) only during term time. Session availability subject to programming and capacity limits. Available at participating GLL operated swimming pools in England and Northern Ireland. Offer not available at outdoor lidos or swimming pools in Cardiff, Barnet, Hackney, Manchester, Merton and Waltham Forest. Under 8’s and non swimmers 11-17 must be accompanied by a competent adult swimmer. Full Swim Safely rules at better.org.uk/swim-safely.
Summer Reading Challenge - "Read your way to a free swim" T&Cs
Children aged 4–11 years who complete the Summer Reading Challenge at Lincoln Central Library or Sleaford Library are entitled to one free swim session. The free swim is valid Monday to Friday during Swim for All and Family Fun sessions, subject to programming and availability. Sessions must take place at one of the following centres: Sleaford Leisure Centre, ONENK Leisure Centre, or Yarborough Leisure Centre. A maximum of one voucher may be redeemed per eligible child. Each child must be accompanied by a competent adult swimmer (maximum two children/non-swimmers per adult). Please note that adult swim entry is not included. For adult pricing and session availability, contact jamie.cheevers@gll.org. To redeem, present the original voucher to a member of staff upon arrival. Photocopies will not be accepted. This voucher cannot be resold, transferred, or used in conjunction with any other offer or discount. Offer valid until 30/11/2026.
30% off Speedo Swimwear
The offer is available at participating Better leisure centres and applies to selected Speedo swimwear only, while stocks last. Speedo equipment, goggles and all other non-swimwear items are excluded unless otherwise stated. The offer is not available online. The 30% discount will be automatically applied at the point of purchase and cannot be used in conjunction with any other offer, promotion or discount. All items are subject to availability. Valid proof of purchase or payment may be required for all return and refund requests. Eligible items may be returned within 30 days of purchase, provided they are unused, in a resaleable condition, with all original tags attached and any hygiene seal intact. Any refund will be based on the amount paid after the 30% discount has been applied and will be considered in line with GLL's standard refund procedures and applicable consumer rights. GLL reserves the right to amend, suspend, extend or withdraw this offer at any time without prior notice.