Offer Terms and Conditions

 

£10 off Better Lessons & Courses 

Better Gym Memberships

Better Swim Memberships

Better Triathlon Memberships

Guest Pass Exclusions

Sale now on

Lessons and Courses

Membership Information and Exclusions

Big Half Marathon

 

£10 OFF BETTER LESSONS & COURSES AT RAINBOW

The £10 discount is only available on Better Lessons and Courses at Rainbow Leisure Centre when you join online and quote the relevant promo code. The £10 discount will be deducted from your initial payment. Offer is valid until 31st December 2018. Places are offered on a first come, first serve basis. Members must be under the age of 16 years old to sign up for a junior course. Consent from a legal guardian is required. The joining process must be completed by a legal guardian. Proof of the child’s date of birth will be required upon joining.  This offer may not be used in conjunction with any other offer and we reserve the right to change or withdraw the offer at any time without prior notice. Full Lessons and Courses terms and conditions are available at point of purchase or at www.better.org.uk/offerterms. Better is a registered trademark of GLL (Greenwich Leisure Limited), a charitable social enterprise. Registered office: Middlegate House, The Royal Arsenal, London, SE18 6SX IPS. No: 27793R

Better Gym Memberships

Terms & Conditions Apply

Activation fee of £15 applies. Better Gym monthly membership price will vary per centre and may be subject to a Month in advance fee. Members can purchase an activity ‘Top Up’ for a fitness classes class, swim, or to use another Better gym facility for £3.00 per activity. Other activities will be at an additional cost. We reserve the right to withdraw this offer without prior notice. Full terms and conditions are available at the point of purchase, please speak to a member of staff.

Better Swim Memberships

Terms & Conditions Apply

Activation fee of £15 applies. Other activities will be at an additional cost. We reserve the right to withdraw this offer without prior notice. Use of Open Water Swimming Sessions at West Reservoir will incur a £5.00 charge unless this is your home club and is subject to completion of an Open water swim test and induction .Full terms and conditions are available at the point of purchase, please speak to a member of staff.

  

Better Triathlon Memberships

Your membership includes:

  • Inclusive access to the swimming, Group Cycle classes at all Better Centres and Open Water sessions at Stoke Newington West Reservoir Centre (Subject to induction, you will be required to complete a swim test at Stoke Newington West Reservoir Centre to use this facility).
  • Better Triathlon members using the Charlton Lido and Lifestyle Club will be required to pay a key deposit unless that centre is registered as your home centre. Please email customerservices@gll.org if you wish to have your home centre transferred there.
  • Better Triathlon membership does not include access to:
    • Colombo Centre
    • Better Gym North Greenwich
    • Better Facilities in Manchester and Belfast

Guest Pass Exclusions

A Better day pass entitles the user to access the gym, swimming or fitness classes class at the selected Better facilities. Activities are subject to availability and may vary from centre to centre. A Better day pass cannot be redeemed at the following centres; London Aquatic Centre, Copper Box, Pancras Square Leisure, Charlton Lido and lifestyle club. Only one guest pass can be used per person, per area within a three month period. Better reserves the right to refuse entry. 

 

SALE NOW ON

No Joining Fee

Offer is no joining fee on prepaid monthly Better Health and Fitness, Better Health and Fitness UK,  Better Health and Fitness UK plus, Better Health and Fitness plus, Better Health and Fitness Off Peak, Better Health and Fitness Corporate, Better Health and Fitness Concession, Better Health and Fitness Concession plus, Better Health and Fitness Senior, Better Health and Fitness Junior, Better Swim, Better Swim Plus, Better Gym, Better Gym Plus, Better Gym Senior, Better Student, Better Racquets, Better Fitness Classes, Better Golf. Full membership terms and conditions apply and are available at www.better.org.uk/terms. No minimum contract on prepaid memberships applies to all membership types. The no joining fee discount will be deducted from your initial payment automatically. Offer is valid from 1st January 2018 until 28th February 2018. Other exclusions apply. We reserve the right to withdraw this offer without prior notice. Full terms and conditions are available at the point of purchase, please speak to a member of staff. You must be 16+ years to join on an adult prepaid Better Health and Fitness or single activity membership. This offer may not be used in conjunction with any other offer. Offer excludes the following locations: Highbury Leisure Centre, Hammersmith, Belfast, Reigate and Banstead, Botwell in Hillingdon, Tower Hamlets, Eden and York.
 

First Month Half Price

 

Offer is first month half price on prepaid monthly Better Health and Fitness, Better Health and Fitness UK,  Better Health and Fitness UK plus, Better Health and Fitness plus, Better Health and Fitness Off Peak, Better Health and Fitness Corporate, Better Health and Fitness Concession, Better Health and Fitness Concession plus, Better Health and Fitness Senior, Better Health and Fitness Junior, Better Swim, Better Swim Plus, Better Gym, Better Gym Plus, Better Gym Senior, Better Student, Better Racquets, Better Fitness Classes, Better Golf. Full membership terms and conditions apply and are available at www.better.org.uk/terms. No minimum contract on prepaid memberships applies to all membership types. The first month half price discount will be deducted from your initial payment automatically. Offer is valid from 1st January 2018 until 28th February 2018. Other exclusions apply. We reserve the right to withdraw this offer without prior notice. Full terms and conditions are available at the point of purchase, please speak to a member of staff. You must be 16+ years to join on an adult prepaid Better Health and Fitness or single activity membership. This offer may not be used in conjunction with any other offer. First month half price offer available in Belfast, Reigate and Banstead, and Botwell in Hillingdon, Tower Hamlets, Eden and York.

Lessons and Courses

Terms and Conditions

Consent from a legal guardian is required when a child joins on a Better Health and Fitness prepaid membership. Proof of identification is required upon joining. Centre and pool rules apply. Full terms and condition are available at the point of purchase, please speak to a member of staff.

 

Course Booking Information

Pupils under the age of 16 must be handed over to the care of the teacher at the designated Swim School meeting point prior to the lesson.

At the end of the lesson the guardian must be at the same point to collect their children from the teacher.

Meeting points are identified by a clear board stating SWIM SCHOOL MEETING POINT.

Pupils under the age of 16 that are late must be delivered by the guardian directly to the teacher on poolside or within the sport hall/studio/outdoor pitch.

Membership cards must be shown at Reception to gain access to every lesson. The membership card is issued to you by a member of staff at reception upon your first visit if booking online.

One spectator will be allowed entry with each pupil. Additional spectators will be charged the centre admission rate. A spectator entry barcode can be printed from your pupils Home Portal Account.

In exceptional circumstances GLL reserve the right to postpone, alter or cancel classes. However we will ensure that alternative arrangements or credits are given if this occurs

Please note spectators can only view lessons from designated areas

Pupils must be appropriately dressed for the activity they are undertaking

Customers will be required to abide by the Centre and pool rules on display at each Leisure Centre reception

By joining this course parents/participants are confirming that the pupil is physically fit to undertake the course. Please seek medical advice if there is any doubt and acquire written confirmation that you are fit to undertake the course

Under 8s are not allowed to be left unaccompanied in the centre at any time. Guardians must remain in the centre during the lesson

For customers who have booked onto Trampoline please ensure pupils wear socks to the lessons.

For Gymnastic lessons pupils are expected to attend their lessons in the appropriate attire which is: Leotard or tracksuits/shorts/leggings and t-shirt (not baggy), Bare feet or gym shoes, Long hair must be tied up, No jewellery (including stud earrings)

All gymnastics/trampoline classes begin with a compulsory warm-up.

If a child does not participate in the warm-up they will not be able to participate in the rest of the class. The cut-off time for admission to a class is 15 minutes after the start of the class, after which participation will be denied for health and safety reasons.

We recommend all pupils where suitable clothing and attire for the activity. This is includes no jewellery.

Photography and the use of video is not allowed at any Better Leisure Centre.

 

Payment Information

Direct Debit payments continue until cancelled by the customer.
Lessons and Courses fees will only be refundable / transferable in exceptional circumstances and must be directed to the General Manager at the centre concerned

Refunds can only be considered for missed lessons if applied for in writing to the General Manager and accompanied by a Doctors / hospital note.

 

Membership Information and Exclusions


Better Health and Fitness UK

Better Health and Fitness UK membership does not include access to:

  • Better Gym North Greenwich (Unless purchased at this centre)
  • Tennis Courts at any of our leisure centres or venues
  • Crèche at Botwell Green Sports and Leisure Centre 
  • Racquet Sports or Crèche at any Leisure centre based in the London Borough of Islington
  • Queen Elizabeth Olympic park are subject to change for events. Racquet sports are not inclusive of any membership and chargeable at pay and play rates.
  • In order to use a Better HF UK membership at any Camden Leisure Centre your home club must be one of the following: Camden Pancras Square Leisure, Oasis Sports Centre, Kentish Town Sports Centre’s or Swiss Cottage Leisure Centre. You can request to transfer your membership to one of these Centre’s and will be subject to postcode validation. Your membership may incur a higher charge if your postcode does not fall within the Camden Council resident areas. Please email customerservices@gll.org if you wish to have your home centre transferred.


Better Racquets

Better Racquets membership does not include access to the Tennis Courts at any of our leisure centres or venues. Normal Pay and Play rates will apply.

Better Racquets membership does not include access to Copper Box Arena located on the Queen Elizabeth Olympic Park, Swiss Cottage Leisure Centre, Oasis Sports Centre, Islington Tennis Centre, Finsbury Leisure Centre, Talacre Community Sports Centre and Sobell Leisure Centre. Normal pay and Play rates apply.


Better Health and Fitness Student

Better Health and Fitness Student membership does not include access to Charlton Lido & Lifestyle Club. Access to Camden Leisure centres & North Greenwich Centre is only valid if purchased at these centres.

Big Half Marathon

Terms and conditions apply: The additional discount of up to £15 is only available on a Better Health & Fitness, Better Health & Fitness Plus, Better Health & Fitness Corporate, Better Health & Fitness Concession, Better Health & Fitness Senior, Better Gym and Better Fitness Classes membership when you join online and quote the relevant promo code. Offer is valid until 5th March 2018.

Discount is only valid at the following Better leisure centre partnerships: