Can I still use my membership if it is pending?

Your membership might show as pending for a few reasons, such as:

• You’ve just joined online or in-centre
• Your membership start date is set for the future
• Your proof of eligibility has not been uploaded or is being reviewed
• A payment hasn’t been successfully collected yet

You can still book activities and use your leisure centre while your membership is pending, unless your start date is set for a future date.