Can I still use my membership if it is pending?

Your membership might show as pending for a few reasons, such as:

  • You’ve just joined online or in-centre
  • Your membership start date is set for the future
  • Your proof of eligibility has not been uploaded or is being reviewed
  • A payment hasn’t been successfully collected yet

You can still book activities and use your leisure centre while your membership is pending, unless your start date is set for a future date. 

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