Birthday Parties at St Ives Leisure Centre

1.0 Administration  
1.1 Terms and conditions are to be issued upon booking; the booking form needs to be completed in full.  
1.2 All parties must be paid for in full, 14 days prior to the booking and final numbers confirmed. 
1.3 The Leisure centre will require a minimum of 15 days notice in order to cancel your booking. A 50% administration fee will remain payable for any cancellation. Failure to provide 15 days notice may prevent a refund from being issued. In cases of sickness, a full refund will be refunded as long as a doctor’s note is provided.  
1.4 Payments are to be made at the centre, credit or debit card. Payments made by phone are not permitted.  
1.5 The Leisure centre will require a minimum of 14 days notice for any changes to your booking. We regret that we will not be able to accommodate any changes made after this period. 
1.6 We are limited to 40 chairs at the centre, if you require more for your party, please let us know. 
 
2.0 General Party Rules  
2.1 All customers should adhere to the Leisure Centres rules, which are displayed throughout the premises.  
2.2 Please arrive for your birthday party 15-30 minutes before and make yourself known to reception.  
2.3 Pool parties spend 60minutes in the pool and have 15 minutes to change, then 60 minutes in the studio. 
2.4 Please ensure all attendees are aware of the times of the booking. We regret that we will be unable to alter times or provide extensions to your booking on the day.  
2.5 The Hirer will need to ensure that they have the contact details of all of the parents / guardians of the children in attendance for use in the event of an emergency  
2.6 GLL cannot accept any liability for the loss, damage or theft of any items. Please take care not to leave belongings behind or unattended, and please do not bring valuables to the centre.  
2.7 Use of cameras and video imaging equipment specifically within the party area and used by parents / guardians of children attending the party is permitted with the agreement of the General Manager. 
2.8 Alcohol is not permitted to be consumed within Children’s Birthday parties.  
 
3.0 Pool Parties and Swim Safely Rules  
(Please note that the party will not go ahead if you do not adhere to the Swim Safely rules)  
3.1 All customers must wear appropriate and clean swimming attire.  
3.2 All GLL swimming pools are staffed with Lifeguards. However, it is a condition of booking that the following Swim Safely Admission Rules are adhered to:  
 
Under 8’s and non-swimmers under 16 must be accompanied by a competent adult swimmer (over 16 years old and able to swim at least 25 metres)  
No more than two under 8’s or non-swimmers under 16 to each competent adult swimmer. Over 8’s not accompanied by adult will have to swim 25 metres, to the lifeguard's standard before entering the pool alone 
The competent adult swimmer must actively supervise under 8’s and non-swimmers under 16  
Under 8’s and all non-swimmers must remain in shallow water  
It is strongly recommended that under 8’s and all non-swimmers wear armbands and / or another appropriate type of buoyancy aid  
Maximum number of under 8’s and non-swimmers in the Learner Pool is 20 and maximum number of adults is 10. Total number must not exceed 30 bathers or party will not be able to go ahead 
 
Non swimmers over the age of 16 are recommended to be accompanied in the water by a competent adult swimmer  
 
3.3 The party will not be permitted to go ahead without the correct adult supervision ratios.  
3.4 Please note that the pool may be shared with members of the public / swimming lessons depending upon the type of party booked.