Call the Customer Service team

If you'd rather speak to someone, phone support is available. 

To find the right phone number:

• Open the chat box in the bottom-right-hand corner of the Help Centre
• Enter the name of the leisure centre and ask for the phone number

When you call, the menu options will help direct your enquiry:

• Option 0: Kid's activities
• Option 1: Bookings 
• Option 2: Local centre information
• Option 3: Lessons and courses
• Option 4: Memberships
• Option 7: Lidos and open water swimming

For other enquiries, please listen to the instructions given during the call

For general enquiries, please call our customer service team on 03301231500. You will be charged a local rate for calls to this number.

Lines are open:
Monday to Thursday, 8am to 9pm
Friday, 8am to 6pm
Saturday and Sunday, 8am to 4pm