Live Better
General
- How is this different from what the app offered before?
- What membership do customers need to gain access?
- What are the main features or tools available on Live Better?
- How does Live Better fit within the existing customer app?
- Can users integrate wearable devices or health apps (like Apple Health or Fitbit)?
- How frequently will new content or activities be added?
- What exactly is the Live Better platform?
- What happens to Better @ Home and Better Extras
- What changes will users notice in the redesigned app?
- Do customers need to download a new version of the app?
- Is Live Better available to all users or only certain customers?
On demand classes
Technical bugs, suggestions or feedback
Notifications
- I received a notification about my habit coaching notifications being switched off due to a lack of engagement. How can I get them working again?
- I want to turn off all messages from the Healthy Habits Coach service - including push notifications and messages in the Better UK message centre
- I'm not receiving coaching notifications?
- I want to turn off push notifications from the Healthy Habits Coach service
General
Account access and data queries
Onboarding
Experiments
Holly Health service and Approach
Wellbeing partners
24/7 GP and Prescription
- Do i need to book an appointment for the 24/7 GP and prescription service?
- Can the doctor issue repeat prescriptions via the 24/7 GP and prescription service?
- Is there a cost to the 24/7 GP and prescription service?
- Who are Abi Virtual GP service?
- Fit Notes and Referrals via the 24/7 GP and prescription service
- What is included in the 24/7 GP and prescription service?