Memberships
Healthy Communities
We’re happy to offer discounted rates for Trampolining and Ice Skating to schools and youth clubs for groups of 20 or more participants.
To help us organise your visit, please submit your enquiry at least 3–4 weeks in advance.
Below, you’ll find all the information you need about our activities, including session times, prices, and booking and payment details.
Who is it for?
Price
Session Times
Group bookings take place during Public Skating sessions. Session durations vary—you can stay for the entire session, though most groups find 1 hour sufficient.
Please note that parts of the rink may be coned off during some sessions; please ask for details.
For school holiday availability, please check with us (weekend session times remain the same).
Disco Ice
We can also offer group bookings on Disco Ice sessions on: Tuesday, 19:15-20:45 or Friday: 20:30-22:00. Please note:
Who is it for?
Price
Final participant numbers must be confirmed at least 3 weeks before your booking.
Sessions times
Group booking take place on General Jump sessions or outside standard Trampoline Park opening hours for private hire. Sessions last 60 minutes, including a 15-minute briefing and 45 minutes of jump time.
For school holiday availability, please check with us directly. Sessions typically run daily from 10:00-17:00.
Adult Supervision Ratios
Please read the following conditions carefully. Full T&Cs will be included with your Contract Form. If you have any questions, feel free to contact us.
Participant Numbers
Final participant numbers must be confirmed at least 20 days before your visit (or 4 weeks for private hire) so we can issue your Booking/Contract Form. Past that time, we’re no longer able to guarantee spaces availability.
Booking Confirmation
Your booking will only be confirmed once we receive the signed Contract Form.
Changes After Confirmation & Refunds
We’re unable to accept changes to participant numbers once the booking has been confirmed. No refunds or credits will be provided for no-shows.
Additional Tickets
For bookings during General Jump or Public Skating sessions, extra tickets can be purchased separately online or at reception on the day (if spaces are still available)—standard session fees apply. Extra participants cannot be added at reception for private hire bookings.
Please note: We are a cashless centre and can only accept card payments.
Payment Terms
An invoice will be issued once we receive your signed Contract Form. Payment is required within 14 days, either via bank transfer or by card over the phone through our Finance department.
Please note: We are unable to process invoice payments at the centre.
Trampolining Waiver
If your booking includes trampolining, we’ll provide our Park General Rules (waiver) at the time of booking. You can also download the waiver here. It is your responsibility to ensure the completed form—including all participants’ details—is handed in at reception on the day of your visit.
Additionally, the hirer must ensure adult supervision ratios are met at all times. If supervision requirements are not adhered to, participants may be denied entry without a refund.
Failure to comply with these conditions may delay entry and reduce your session time.
Risk Assessments, Policies & Insurance
We do not provide risk assessments (nor NOPs), but you are welcome to visit the centre in advance to carry out your own. We can supply our public liability insurance certificate on request.
Activity Terms & Conditions, Safeguarding Statement and full company policies can be found here: https://www.better.org.uk/legal-policies
New Customers
If this is your first booking with us, we may request proof of address and ID for the person responsible for the invoice. These documents must be provided at the time of booking.
Ready to book?
Fill in our online Enquiry Form and we'll get back to you to confirm your booking.