Better Bath Sports and Leisure Centre will be installing a locker token system from Thursday 21st November 2019, for use of the lockers located within the changing village.

Customers will be able to purchase a single use locker token for 30p from one of the four machines located outside and within the changing village.

There are two ways in which you can purchase the locker tokens:

  1. Simply by paying for a token directly from the token machine with a credit or debit card (coins and notes not accepted) and a single use locker token will be released for use
  2. Purchase a single use token at Reception when booking and paying for your activity. 

Important information

These locker tokens are single use only; therefore, if you open and relock your locker multiple times, you will be required to purchase a new token every time.

We've listened to our customers

This system has been introduced to Better, Bath Sports and Leisure centre following customer feedback on the state of the lockers which were out of order owing to reasons beyond our control. The charge allows for more regular maintenance of the lockers and quicker repairs. 

As a convenience to customers, we are also providing hooks on poolside so swimmers can bring in towels and toiletries with them. 

As a not-for-profit charitable social enterprise, we are keen to focus our resources on our community led programmes, concessionary access and keeping our swimming prices are amongst the lowest in the South West. 

Contact us

If you have any questions with regards to this new system, please speak to a member of our team upon your next visit or contact us here.

FAQs:

I don’t have a bank card available to purchase the token from the machine.
If you prefer to carry cash, do not have a bank card or are sending a child with cash to the pool for a swim then you can purchase locker tokens from our Reception team.

I will need to keep visiting my locker to get things out.
We suggest keeping your towel and shower products out of your locker before your swim, we have installed some convenient hooks on poolside where you can hang these items during your swim.

Why have you decided to install this system?
This system has been introduced to Better, Bath Sports and Leisure centre following customer feedback on the state of the lockers which were out of order owing to reasons beyond our control. The charge allows for more regular maintenance of the lockers and quicker repairs. 
As a not-for-profit charitable social enterprise, we are keen to focus our resources on our community led programmes, concessionary access and keeping our swimming prices are amongst the lowest in the South West.