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Home:

  1. Leisure Centres Breadcrumb Separator
  2. London Breadcrumb Separator
  3. Hackney Breadcrumb Separator
  4. Clissold Park Splash Pad Breadcrumb Separator
  5. Frequently Asked Questions
  • Overview
  • Book Activities
  • Facilities

Frequently Asked Questions

When is the splash pad open?

The splash pad will be open:

  • Every Saturday and Sunday from 11am – 6pm from the weekend of 24th May 2025 to the weekend of 7th September 2025.
  • Use on weekdays free of charge from 11am – 6pm for local community organisations, nurseries and schools only from 1st July to 18th July 2025 by prior booking via emailing clissoldsplashpad@gll.org
  • Every day from 11.00am – 6.00pm from 19th July 2025 to 7th September 2025

How long does a session at the Splash Pad last?

Sessions will be approximately 1 hour from entry, with the first session starting at 11am and the last starting at 5pm.

Do I need to book a session at the splash pad?

Booking is not essential for the splash pad this year. However, if you want to guarantee entry at a set time without having to queue then it is advisable to book in advance.

50% of the splash pad’s capacity will be reserved for people that have pre-booked and 50% for people that turn up without booking on a first-come-first-served basis.

How do I book a session at the Splash Pad?

You can book a session for a specific day and time online. Entry to the Splash Pad will be in 10 minute slots throughout the day and you only need to book for children accessing the splash pad

Bookings are available up to 5 days in advance from 10.00pm.

Alternatively you can turn up on the day without booking in advance. Entry will be every 10 minutes on a first come first served basis.

Book Now

What is a splash pad?

A splash pad is an automatic, interactive aquatic play area for children of all ages. They are designed to use water to spray, splash and soak children of all ages and abilities in a safe and stimulating environment.

Are splash pads safe?

A splash pad is a safe and more environmentally friendly way to provide aquatic play - safe because of it being a zero standing water concept and does not require lifeguards, and more environmentally friendly because a splash pad generally uses less water than a paddling pool/pool.

How often does the tipping bucket tip?

Once every 2 minutes. 

How much does it cost to use the splash pad?

Entry to the splash pad is free.

Who do I contact if I have a problem with the booking system?

Please contact clissoldsplashpad@gll.org

Why are you restricting the capacity of the splash pad?

The splash pad has a safe operating capacity and we need to work within this. This is the same for all similar facilities, and would have been the case for the paddling pool if it had been able to continue operating safely.

This year only children accessing the splash pad will be included in calculating the maximum capacity.

Can I book the splash pad for a private children’s party?

The splash pad will be available for private children’s parties at the following times:

  • Every Saturday and Sunday from 9.00am – 11.00am from 24th May 2025 to 7th September 2025. 
  • Every day from 11.00am – 6.00pm from 19th July 2025 to 7th September 2025 (except when booked for sessions for children and young people with special educational needs and disabilities)

The cost of hiring the splash pad will be £224.15 (maximum 30 children). Additional spaces can be purchased in advance of the birthday party. The party team will contact you to discuss this prior to your party. All income received from the private children’s parties will go to offsetting the operational cost of the splash pad and maintaining free access to it for local children throughout the summer. If you are interested in booking a child’s birthday party, please visit https://www.better.org.uk/leisure-centre/london/hackney/clissold-park-splash-pad/facilities for more information and to book.

Discover more

Who can use the splash pad?

The splash pad is for use by children under the age of 16. All children must be accompanied by an adult (maximum 5 children per adult and 2 adults per 1 child).

Entry by individuals over the age of 16 will not be permitted without a child.

What are the rules for the splash pad?

Do:

  • Please follow staff requests/instructions
  • Remove all footwear, except for jelly or protective water shoes, before entering the splash pad
  • Toddlers must wear swim nappies at all times
  • Be sun smart and use appropriate protection
  • Dispose of litter in the bins provided

Don’t:

  • Take photographs
  • Take food or drink, alcohol or glass in the splash pad area
  • Run, ride bikes, scooters or skateboards
  • Use balls or inflatables
  • Climb on the features or drink the water
  • Use the splash pad if you have recently had an upset stomach

Why can’t adults use the splash pad?

The facility is designed for use by children and it isn’t considered suitable for adults to use it at the same time.

Will the splash pad be staffed?

The splash pad will be staffed during its hours of operation by Better, who manage the facility on behalf of the Council this summer. There will be staff on the entrance gate managing access and egress.

Who is operating the splash pad this summer?

The splash pad will be operated by the Council’s Leisure Management Contractor, GLL/Better, this summer (2025). This means the splash pad has a staff presence during its hours of operation to help people.

Are there changing facilities at the splash pad?

No, there aren’t changing facilities at the splash pad. There are toilets and baby changing facilities.

Are there toilets at the splash pad?

Yes, there are toilets and baby changing facilities at the splash pad.

The toilets in the old bowling green pavilion are only open when the splash pad is in operation and are restricted to users of the splash pad.

Are there refreshments at the splash pad?

Yes, there is a small kiosk selling drinks, snacks and ice lollies.

Is there car parking in Clissold Park?

No, there is no car parking in Clissold Park.

What happens to the splash pad over the winter months?

The splash pad will be decommissioned at the end of the season and the area closed to public access.

How has the splash pad been funded?

The splash pad has been funded by Hackney Council to replace the old paddling pool that had reached the end of its operational life.

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Better is a registered trademark and trading name of GLL (Greenwich Leisure Limited), a charitable social enterprise and registered society under the Co-operative & Community Benefit & Societies Act 2014 registration no. 27793R. Registered office: Middlegate House, The Royal Arsenal, London, SE18 6SX. Inland Revenue Charity no: XR43398.

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