Better’s Chelsea Sports Centre is thrilled to announce that the centre has achieved the prestigious Quest Plus Award, which is Sport England's leading national quality scheme.
The Better sports centre has been rated as 'Excellent' in April’s assessment, which is the highest level of attainment for the Quest Plus award. Chelsea Sports Centre is delighted to join the elite in facility management and leisure provision.
In order to achieve Quest Plus, Chelsea Sports Centre went through a two-year process, was mystery visited and rigirously assessed in many aspects of lesiure management ,including:
- Health and Safety
- Cleaning and Maintenance
- Customer Experience
- Community Outcomes
- Staff Training and Supervision
- Environment Management
- Fitness Suite and Marketing
Feedback from the assessment was incredibly positive with comments on the very high standard of facility management and the significant improvements in the centre which were recognised across the board. At Chelsea Sports Centre, £1.4m has already been invested in the facilities, increasing participation and its membership base significantly. Further investment is also planned in the near future.
Chelsea Sports Centre’s General Manager, Ammar Karoni, said: “We are absolutely thrilled and proud of this achievement. This is a testament to the hard work and commitment of the whole team over the past few years and working in partnership with The Royal Borough of Kensington and Chelsea.”
Quest’s operations director, Caroline Constantine, said: “Quest Plus is a step up from the entry level Quest and as such it is a more demanding process. By meeting Quest’s high standards for excellent centres, Chelsea Sports Centre has shown its commitment to providing quality facilities and service to its customers. In these tough economic times it is more important than ever those local leisure facilities can demonstrate their value, and Quest helps them do just that.”