We are proud to announce that our recent Quest Audit result came back as 'Very Good'. We have been registered with the scheme for 3 years now and this is our best score to date! Well done to all the team involved and here's to more improvements to our centre as we continue with the Quest scheme in the future.
Quest continues to be the Sport England recommended Continuous Improvement Tool for leisure facilities and sports development teams, designed to measure how effective organisations are at providing customer service. It has been running for over 20 years now and continues to evolve with the changes within the industry. Quest is supported by Sport England, Sport Wales, Sport Scotland and Sport Northern Ireland as well as organisations like CIMSPA, ukactive, Chief Leisure Officers’ Association and SPORTA.
The scheme is currently managed by Right Directions in partnership with Leisure-net Solutions, on behalf of Sport England. Quest has become a highly effective improvement tool for many years and as a result, leisure sector management have become much more proficient at delivering a varied activity programme in a clean and well maintained environment.
For more information on Quest, visit the website at questnbs.org