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Covid-19: Latest information & re-opening updates
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Safer, Better, Stronger

Following the easing of restrictions in England on July 2021, our gyms, leisure centres and libraries have now reopened across the country.

To ensure that we can all stay safe, we will continue to take steps to protect our customers and colleagues.

As part of our Safer, Better, Stronger commitment, we have created a plan to keep everyone in our community healthy. Our approach has been developed with the help of industry experts and focuses on the following:

  • Hygiene and cleanliness – Our new measures include increased cleaning schedules as well as ensuring hand sanitation points are readily available at all our facilities.

  • Face Coverings – Face coverings will not be mandatory across our locations but staff may wear them if they wish and you will be encouraged to do so too in communal areas, especially when visiting our libraries.

  • Increased ventilation – To keep everyone safe, we’ve increased the ventilation into our indoor activity spaces such as our small sports halls and dance studios.

  • Booking system – Where possible, we encourage everyone to book activities in advance to avoid queues and minimise contact between people entering and leaving our locations. 

  • Play your part – From cleaning equipment before and after use to staying home if you feel unwell, you can help keep everyone safe by playing your part.

In Belfast and Wales, we will also continue to follow government guidance with physical distancing regulations in place and a reduced operating capacity across all our facilities.

Along with the safety measures and all the efforts from our staff, when visiting any of our locations, it’s important that you follow our gym safety rules to ensure we can keep the community healthy and make sure our gyms stay open for everyone to enjoy.

Quick links

Gyms and Leisure Centres

We can’t wait to welcome you back to our gyms and leisure centres as they reopen across the UK.

Gym Re-opening

In England, since July 2021 you have been able to do most activities at our gyms. Feel free to attend one of our fitness classes or use the machines and weights during your workout and have someone spot you.

As part of our gym health and safety policy, staff will be cleaning the equipment and spaces with disinfectant regularly throughout the day as well as carrying out a deep clean every night.

When you attend the gym in England, we ask that you:

  • Do not come to the gym if you are unwell, have Covid symptoms or are self-isolating
  • Arrive at your booked time (if activity applicable)
  • Wipe down all equipment before and after use with the cleaning materials provided
  • Respect others’ personal space at all times
  • Bring a sweat towel, along with your own water bottle and hand sanitiser
  • Listen to our staff and follow their instructions
  • Do not use any equipment that has been placed out of use

In line with government guidance, there are additional coronavirus exercise rules in place at our Cardiff and Belfast locations. When you visit these gyms, we also ask that you:

  • Arrive at your booked time – you may be denied entry if you fail to do so
  • Wear a face covering in all areas apart from when you are exercising
  • Complete your workout and be out of the building within one hour
  • Come changed into your gym clothes and shower at home if you can as there are limited changing areas and showers available
  • Limit your time at any station to 15 minutes to allow others to use the facilities
  • Follow one way systems and stay within marked zones where possible
  • Train alone and not use equipment where you would need a spotter
  • Do not go from the gym to the pool or vice versa – you will need separate bookings and to exit and re-enter following the approved routes.

Click here to find out more about our current restrictions in Belfast and here for information about rules in our Cardiff centres.

Fitness Classes

Exercise is a great way to stay healthy and look after yourself in times of stress or anxiety. If you’re someone who struggles to find the motivation or simply prefers working out in groups, fitness classes could be for you.

What Safety Measures Will There Be For Fitness Classes?

When attending a fitness class at one of our centres you will need to follow the gym safety measures in place at that location. These include arriving at your booked time and wiping down any equipment. See ‘Gyms and Leisure Centres’ for more information.

If you’re joining a fitness class at one of our locations in Cardiff or Belfast, we also ask that you follow any additional measures in place in line with government guidance. Click here to find out more about our current restrictions in Belfast and here for information about rules in our Cardiff centres.

Pre-booking is not necessary for gym members, however still necessary for other activities. To book a fitness class, visit our booking page here or download the Better UK app.

If you’re new to Better, you can start a membership here.

Swimming Pools

We are happy to announce that our swimming pools are again open to the public.

Our Safer, Better, Stronger commitment includes public swimming pool safety rules to keep members of our community safe and happy.

What Safety Measures Will There Be For Swimming Pools?

When coming to one of our swimming pools, you’ll need to follow the general coronavirus safety rules in place at your chosen location. These include listening to our staff and respecting others’ personal space. See ‘Gyms and Leisure Centres’ for more information about current restrictions and safety measures.

Changing rooms and showers have reopened in England since July 2021. If you’re using a locker that requires money, we ask that you bring the correct change as our centres are now cashless and change will not be available from staff.

If swimming at one of our Cardiff or Belfast locations, there are some additional safety measures you must follow. As well as general coronavirus measures we ask that you:

  • Complete your swim and be out of the building within one hour to keep the pool safe and to be fair to all
  • Come “pool ready” if you can, including showering before you set off
  • Respect lane discipline and other swimmers space

There is also no equipment available to hire or borrow at our Cardiff or Belfast locations. Click here to find out more about our current restrictions in Belfast and here for information about rules in our Cardiff centres.

As with fitness classes, you’ll need to book in advance to be able to visit one of our swimming pools. To book a swimming session, visit our booking page here or download the Better UK app.

If you’re new to Better, you can start a membership here.

Memberships and Bookings

In line with our current safety measures, you’ll need to make a booking to visit any of our gyms or leisure centres. To find your nearest centre and see what classes and sessions are available, head to our ‘Find a Centre’ page. Once you’ve chosen your location, you can make a booking via our website or by downloading the new Better UK app.


As a charitable social enterprise, we rely on the amazing support of our members - without you, we would not be able to operate. Membership also benefits you.

Becoming a member means you’ll be able to access our gyms, swimming pools and fitness classes, plus discounts on a range of activities. Additionally, our no-contract memberships give you the flexibility to use our facilities as you choose. To sign up and find out more, click here.

If you’re not ready to join us in person or would like to incorporate some home workouts into your daily routine, take a look at our Better at Home page. Here you’ll find a series of online workouts and classes to keep you motivated and moving. 


When you visit our libraries, you’ll be able to:

  • Browse and borrow books, DVDs and other resources.
  • Book a computer
  • Use the printer and photocopier
  • Study in the library
  • Access all People's Network PCs

You’ll also be able to access the many activities and programmes available at your local library without the need to book.

Which libraries are open?

To find out if your local library is open again and what services are available, use our Library-Finder tool.

Our Library Safety Policy

Just like at our gyms and leisure centres, staff at our libraries are doing everything they can to keep our facilities as clean and safe as possible. As part of our Better, Safer, Stronger commitment, you’ll find:

  • Extra cleaning throughout the day
  • Hand sanitisation stations at entrances and exits
  • Screens between desks and counters
  • Cashless services

As part of our safety precautions in library settings, many of our staff will be wearing a mask. We also encourage you to wear a mask if visiting one of our libraries, though this will not be mandatory. We are also still offering self-service options to all our visitors.

If you’re not ready to join us in person we have several alternative services available. Our Library Takeaway service is still operating at some locations, along with our volunteer-led Home Library scheme. You can check what services your local centre is offering here. You can also access a wide range of online resources with your library membership.

General FAQs

For more information about all of our facilities and services, visit our Help Centre page. There you’ll find answers to frequently asked questions about bookings and membership as well as general information about our locations across the UK.

Spa Experience

Unwind with a treatment at Spa Experience by Better. For the latest information and what to expect during your visit, click the link below.

Learn more

Trampoline and Play Park

Jump to your heart’s content at our trampoline parks across England. Click the link below to find out more and book your session.

Learn more