Trending & popular questions
Lessons and courses
Lesson booking and payment information
- I cancelled my lessons. How do I reactivate the lessons again?
- Holiday Activities for kids
- Can I freeze my lessons or course?
- Can I book a course of swimming lessons in advance?
- How do I book a lesson?
- How are my Direct Debit payments calculated?
- What happens to my payments during the Christmas break?
- What level should I book?
- Whose details do I enter when booking a lesson?
- Can I book more than one person or lesson in my HomePortal account?
- Can I use a promo code as payment?
- Who can I speak to if I have any questions?
- How do I cancel a lesson or course?
- What happens if my/my child’s lesson is cancelled?
Managing your lessons (HomePortal)
- How can I access my barcode to scan for entry into the centre?
- How do I activate or register my HomePortal account?
- What is HomePortal?
- How many entries will my barcode allow?
- How do I create my HomePortal account?
- How do I reset my HomePortal password?
- How do I move a lesson to a different centre or change the day and time?