How to make a booking through the Better UK app
The Better UK app makes it easy to book an activity or class from your smart phone or tablet.
You can download the Better UK app for free. To install the app onto your device, you just need to open your app store and search for ‘Better UK.’ Alternatively, you can click on the button below.
If it’s your first time booking through the Better UK app, it takes a couple of minutes to set up your booking account. After that, it’s easy to make a booking on your smart phone or tablet! Once you have successfully installed the app onto your device, you can book an activity or a fitness class at any of our centres.
Just follow the steps below which explain how to create an online booking account and then book an activity through the app. The instructions are different depending on whether you’re already a Better member or not. So, please make sure you follow the right steps.
Creating a booking account if you're already a Better member
If you’re already a Better member, you’ll need to connect your booking account to your membership before you can make a booking, which will only take a couple of minutes. To do this, please watch the video or follow the steps below.
Instructions to create a booking account as a member
1. Open the Better UK app and find your nearest centre.
2. Select 'View profile' from your local centre’s home screen.
3. If your membership is already connected, your details will appear. If not, you will need to set up a booking account connected to your membership.
4. Select Member: Set Up Booking Account
5. Enter your email address, create a password, and then submit.
6. You should receive a confirmation email.
7. Follow the link from your confirmation email to the login page on our website.
8. Enter the details that you registered with to log into your account.
9. Once you have logged in, select 'Connect Membership.'
10. Enter your membership details and connect.
Congratulations, you have now successfully connected your booking account with your membership.
Creating a booking account if you're not a Better member
If you’re not already a Better member, you’ll need to register to book and fill-out a very short questionnaire. To help you with the registration process, we’ve made a video for you to watch. Or if you’d prefer, you can follow the steps below it. Please note, gym bookings are not currently available to non-members.
Instructions to create a booking account as a non-member
1. Open the Better UK app and find your nearest centre.
2. Select 'View profile' from your local centre’s home screen.
3. Select Non-Member: Register to Book
4. Enter your email address, create a password, and then submit.
5. You should receive a confirmation email.
6. Follow the link from your confirmation email to the login page on our website to confirm a password.
7. Enter your email address and password to log into your account.
Congratulations, you have now successfully set up a booking account.
Everything you need to know about booking through the Better UK app
Once you’ve set up your booking account, it’s easy to book an activity. To help you use the app, you can watch the short video below or follow the instructions beneath it.
Instructions to book activities
1. Open the Better UK app. If you’re aren’t already logged in, tap 'View Profile.’
2. Enter your details to log into your booking account.
3. On the home screen for your local centre, choose an activity that you'd like to book.
4. Select an available session that suits you.
5. Select Book Now.
6. Select checkout to confirm your booking.
7. Make sure you're happy with our terms and conditions.
8. If the activity is included in your membership type, you will not be charged.
9. If the activity is not included in your membership type, add your card details to pay for your booking.
10. Select 'Pay Now' to make a payment.
View your bookings
You can see all your upcoming bookings on the 'My Bookings' screen of the app.
Viewing activities at other centres
You can add another centre to your home screen to see what activities are available at other locations. From the ‘My Clubs’ screen, tap on the plus sign at the bottom. You can search for any centre by name or postcode. To view another centre, just go back to the ‘My Clubs’ screen.
Frequently asked questions
See the answers to the most frequently asked questions below. For more booking FAQs, click here.