CAREER OPPORTUNITIES AT SWISS COTTAGE
FITNESS INSTRUCTOR
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Location |
Camden |
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Discipline: |
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Job type: |
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Salary: |
£12616.12 |
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Contact name: |
Shabaz |
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Job ref: |
176743 |
GLL is looking for a Fitness Instructor based at Swiss Cottage Leisure Centre. Our Fitness Instructors have plenty of energy, ambition and expertise; this is your chance to help people to achieve their fitness potential by becoming a Fitness Instructor.
As a Fitness Instructor, part of your role is to inspire people to train independently and keep coming back helping them understand their fitness aspirations. It all starts with an induction, for you to understand someone’s ability and ambitions and ultimately, devise a bespoke programme that suits their needs. As a real people-person, this will come naturally as you quickly build people’s trust and confidence.
If you love variety, you’ll thrive here, as you never know who you’ll be supporting next. A typical day could be anything from providing a personal service in the gym and offering workout advice to checking the equipment and even teaching classes. That means we’re looking for a Fitness Instructor with physical fitness, combined with a can-do attitude and the eye for detail needed for paperwork. An obvious passion for all things fitness will need to shine through all you do too, so that you can make a positive difference to people’s lives.
What you’ll do:
- Collecting and checking information, relating to individual clients
- Analysing information relating to individual clients
- Identifying and agreeing smart short, medium and long term goals
- Planning, instructing and evaluating safe and appropriate exercise sessions.
- Providing 1-2-1 or group inductions and general exercise programmes, including the introduction to new equipment where appropriate.
- Teach classes or small group training. Training will be given for them to be able to do this.
- Selecting relevant exercises and designing appropriate programmes which address safety at all times
- Producing suitable programme cards for a range of clients/members
- Suggesting relevant exercise adaptations to allow for individual client difference or needs.
- Using logical and progressive teaching methodologies to introduce a range of exercises in relation to client goals.
- Selecting and/or correctly demonstrating a variety of training methods that can be used by clients/members.
- Providing clients/members with general advice on how to progress their individual programmes.
- Providing assistance to clients/members at all times in order to correct unsafe technique where required.
- To positively interact and motivate clients/members using appropriate strategies in order to promote retention and adherence to exercise.
SWIMMING TEACHER
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Location |
Camden |
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Discipline: |
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Job type: |
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Salary: |
£16.61 |
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Contact name: |
Kylie Bland |
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Job ref: |
174827 |
GLL is currently looking for swimming teachers based at Swiss Cottage Leisure Centre. Join us as a swimming teacher and play a key role in the developing our customers swimming skills. This is your chance to deliver safe, consistent swimming lessons that give people real confidence in the water – and an invaluable life skill.
As an experienced swimming teacher, you’ll thrive on supporting people to achieve their potential. Taking a pupil’s nature and needs into account. Swimming teachers draw on their knowledge of practices, progression and teaching points and apply it in the most effective way. Naturally, there’ll be some administration involved, but rest assured that almost all of your time will be spent doing what you do best, teaching people to become stronger swimmers, whether in a group or one-to-one, and from children to adults.
We’re looking for swimming teachers who are approachable, with the friendly, patient nature needed to build people’s trust, motivate pupils and encourage with praise. You’ll need to be STA Award or Certificate level or Swim England Level 2 qualified and ideally have the National Rescue Award for Swimming Teachers & Coaches. Knowledge of health, safety and other relevant legislation will be vital too, as will an understanding of Child Protection Policy.
What you will do:
- Maintain a good and positive image of the Centre to customers and the public generally by providing a welcoming, helpful and professional poolside service.
- Comply with the commitments outlined in the ‘Customer Charter’, ensuring that standards are maintained as stipulated.
- Ensure the safety and control of the pupils within the swimming lesson and to ensure that all relevant regulations applicable to the centres operation are enforced and complied with.
- Actively encourage pupils to enrol on further courses and short courses.
- Assist with new-enrolments and re-enrolments as required by the General Manager.
- Understand and follow the Safeguarding Policy and Procedure & Behaviour policy contained within the Swim School product.
- Record and complete relevant awards in line with expected standards, ensuring that the levels are obtained
- Teach to the standard set within the product manual to ensure a consistent approach throughout all the centres.
CUSTOMER SERVICE ADVISOR
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Location |
Camden |
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Discipline: |
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Job type: |
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Salary: |
£25,232.25 |
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Contact name: |
Shabaz Hussain |
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Job ref: |
176723 |
GLL is looking for a Customer Service Advisor at Swiss Cottage Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK.
As a Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle.
Our Customer Service Advisors respond to enquiries converting them into memberships. Customer Service Advisors are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times.
What you need:
- A can-do attitude
- A real focus on customer service.
- Passion and personality
- Knowledge of health and safety
- Be a great team player
- Good IT, literacy, numerical and communication skills
- Some experience of administration
- Cash handling
What you’ll do:
- Being the first point of call for customers
- Answer incoming calls to the centre
- Deal with transactions including setting up direct debits and cash handling
- Dealing with membership enquiries including selling memberships to customers
- Deliver first-class customer service
- Answer customer queries
- Setting up equipment
- Be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre.
GYMNASTICS INSTRUCTOR
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Location |
Camden |
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Discipline: |
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Job type: |
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Salary: |
£15.62 |
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Contact name: |
Shabaz Hussain |
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Job ref: |
176747 |
GLL, the UK’s largest leisure provider and one of the first and largest leisure social enterprises, is looking for Gymnastics Coaches based at Swiss Cottage Leisure Centre for our lessons and courses for children and adults.
A Gymnastics Coach is a highly rewarding role as a key player in 2012 Olympic legacy and in turn, our gymnastics courses are more popular than ever. You would be a passionate gymnastics coach live and breathe gymnastics and want to share that passion with your pupils and colleagues alike. Our gymnastics coach are good all-rounders, you’ll also specialise in any of a number of disciplines that we teach such as men’s and women’s artistic, rhythmic, trampoline and acrobatic.
As an experienced gymnastics coach, you’ll be qualified to Level 2 or 3. You’ll thrive on seeing others develop and as your courses and lessons will be your own to lead and plan, you’ll influence their success and growth. Ensuring the lessons are enjoyable, you’ll be able to think on your feet and be creative with the facilities around you, still making sure that your pupils are constantly observed and kept safe. Due to our size and scale, there will be plenty of hours available for you to coach and the bigger our courses get, the more opportunity there will be to further develop your career with us. We invest in our people as well as our facilities and we aim to up skill and progress people throughout their time with us.
What you need:
- A can-do attitude
- A real focus on customer service.
- Passion and personality
- Knowledge of health and safety
- Be a great team player
- Qualified at Level 1, 2 or 3. However training can be given for those that would like to become gymnastics coaches.
What you’ll do:
- Setting up equipment
- Deliver first-class customer service
- Deal with customer queries
- Teach high quality gymnastics at a variety of levels
- Deliver lessons that are safe, fun and progressive
- Safe coaching and supporting skills
- Complete registers and assessments of participants using GLL IPods
- Completing or assisting with equipment set ups
- Completing or assisting with warm ups and cool downs
- Assisting with the assessment process (award scheme and skills matrix)
- Providing parental feedback where required
- Level 1 coaches aged 18+ may be responsible for the overall delivery of lessons and courses
FITNESS MANAGER
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Location |
Camden |
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Discipline: |
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Job type: |
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Salary: |
£31,166.66 |
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Contact name: |
Shabaz Hussain |
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Job ref: |
177946 |
GLL is looking for a Fitness Manager based at Swiss Cottage Leisure Centre.
If you have the passion, talent and ambition to be a Fitness Manager, there’s never been a more exciting time to progress with GLL. This is more than a management role – it’s a career. Supporting the smooth running of a busy fitness centre, you’ll ensure the health, safety and enjoyment of customers and colleagues alike. Highly organised and a fast learner who is obsessed with delivering an exceptional customer experience.
You should have a minimum of a Level 2 Fitness Instructor qualification – or be happy to work towards this in your first 2 months – as you will be required to be able to teach the classes offered at the centre. Fitness managers are fast-thinkers, calm under pressure, responsible and a natural with people from all walks of life; this is your chance to progress as a fitness manager.
What you’ll do:
- A can-do attitude.
- Ability to maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful and professional pools and operational service.
- Assist customers with use of the facilities and activities and to encourage maximum use of the Centre.
- Assist customers with use of the facilities and activities and to encourage maximum use of the Centre.
- Prepare areas and equipment for sessions as appropriate.
- Responsible for the efficient and effective control of the day to day operations and service of the centre, ensuring that security, general cleanliness, customer supervision and equipment checks are maintained.
- To maintain all ‘good housekeeping’ systems and assist management to effect improvement plans for energy conservation and resource maximisation.
- Supervision of all staff on shift, effectively and efficiently allocating work and carrying out any other duties as required commensurate with posts level of responsibility.
- Ensure all members of the team are effectively supervised and that all people management procedures are effectively operated within the team (e.g recruitment, absence reporting, qualification maintenance, appraisals, discipline etc).
DUTY MANAGER
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Location |
Camden |
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Discipline: |
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Job type: |
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Salary: |
£31,166.66 |
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Contact name: |
Ryan Lacrette |
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Job ref: |
177865 |
GLL is currently recruiting a Duty Manager to join our centre in Swiss Cottage Leisure Centre. As a duty manager you will be passionate about the leisure industry. A duty manager’s role is highly varied, you could be doing anything from unlocking the leisure centre and setting up, to ordering supplies and checking everything is perfect for your customers. Then, once the day is in full swing, duty managers ensure it’s all running as it should be – handling customer queries, managing your team and ensuring the successful operation of the gym, pool and other facilities. Your own development is just as important, as we’ll train you to sharpen your skills in this diverse duty manager role.
Duty managers are fast-thinkers, calm under pressure, responsible and a natural with people from all walks of life; this is your chance to progress as a duty manager.
What you’ll do:
- A can-do attitude.
- Ability to maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful and professional pools and operational service.
- Assist customers with use of the facilities and activities and to encourage maximum use of the Centre.
- Assist customers with use of the facilities and activities and to encourage maximum use of the Centre.
- Prepare areas and equipment for sessions as appropriate.
- Responsible for the efficient and effective control of the day to day operations and service of the centre, ensuring that security, general cleanliness, customer supervision and equipment checks are maintained.
- Ensure all pool safety / operating procedures are in place.
- To maintain all ‘good housekeeping’ systems and assist management to effect improvement plans for energy conservation and resource maximisation.
- Supervision of all staff on shift, effectively and efficiently allocating work and carrying out any other duties as required commensurate with posts level of responsibility.
- Ensure all members of the team are effectively supervised and that all people management procedures are effectively operated within the team (e.g recruitment, absence reporting, qualification maintenance, appraisals, discipline etc).
As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees:
- A Values driven organisation
- Learning & development to support career development
- Good Pension schemes
- Discounted gym membership for you and your partner.
- A full time permanent position
- Industry leading rates of pay
- Opportunity to join the GLL Society and have a say in how we are run plus associated social events
- Exclusive discounts on our villas in Portugal
- Exclusive discounts on our Ski chalets in Bulgaria
- Health assurance
- Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
- Discounts across thousands of retailers (GLL Extras)
- 25% off Red Letter Days
- 25% off Buy A Gift
- 20% off GLL spa experience treatments and associated products.
- Ride to work scheme
- Free eye tests and discounted glasses
About GLL:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres.
Our people are from the communities we serve and help us make real changes in their local area.
One of our core values is ‘More than a Job’, because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.
We offer two different types of work arrangements:
- A permanent employment contract - part time and full time
- A flexible worker engagement by joining our flexible worker pool
If you are looking for a regular number of hours that you can work, and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you.
So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.
Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Silver Award employer.
However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.
We are an inclusive employer. We seek and welcome diversity in our teams.
All pay rates are subject to skills, experience, qualifications and location.